These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and us, concerning your access to and use of the medinovakl.com website as well as any other media form related, linked, or otherwise connected thereto (collectively, the “Site”).

By using the Site, you agree that you have read, understood, and agree to be bound by all of these Terms and Conditions.

Table of Contents

1. Agreement to Terms

2. Intellectual Property Rights

3. User Representations

4. Prohibited Activities

5. Site Management

6. Term and Termination

7. Modifications and Interruptions

8. Governing Law

9. Dispute Resolution

10. Disclaimer

11. Limitation of Liability

12. Indemnification

13. Contact Us

1. Agreement to Terms
By using the Site, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using the Site and you must discontinue use immediately.

2. Intellectual Property Rights
Unless otherwise indicated, the Site is our proprietary property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of Malaysia, foreign jurisdictions, and international conventions.

3. User Representations
By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms and Conditions; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Site for any illegal or unauthorised purpose; and (5) your use of the Site will not violate any applicable law or regulation.

4. Prohibited Activities
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

5. Site Management
We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms and Conditions; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms and Conditions; (3) in our sole discretion and without limitation, refuse, restrict access to, or disable any of your contributions; and (4) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

6. Term and Termination
These Terms and Conditions shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON.

7. Modifications and Interruptions
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Site without notice at any time.

8. Governing Law
These Terms and Conditions and your use of the Site are governed by and construed in accordance with the laws of Malaysia applicable to agreements made and to be entirely performed within Malaysia, without regard to its conflict of law principles.

9. Dispute Resolution
Any legal action of whatever nature brought by either you or us shall be commenced or prosecuted in the courts located in Kuala Lumpur, Malaysia, and the parties hereby consent to, and waive all defences of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such courts.

10. Disclaimer
The Site is provided on an as-is and as-available basis. Our full Website Disclaimer, which details the limitations and scope of the information provided, is hereby incorporated into these Terms and Conditions. Please review our Disclaimer page.

11. Limitation of Liability
In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages. Please review our Disclaimer for a full account of our limitation of liability.

12. Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of your use of the Site.

13. Promotional Offers
From time to time, Medinova Aesthetic Institute may present promotional offers on this website or other platforms. All such offers are subject to the following terms and conditions:

• A prior consultation with one of our physicians is required to confirm your suitability for any promotional procedure.

• Promotional prices are for the procedure itself and do not include the cost of the initial consultation, taxes, post-operative medications, or any additional treatments that may be required.

• Offers are valid for a limited time only, as specified in the promotion, and are subject to change without prior notice.

• Promotional offers cannot be combined with any other discounts or packages.

• All procedures are subject to our standard patient safety and eligibility criteria.

Please clarify any questions regarding a specific promotion during your consultation.

14. Contact Us
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

B & F FOREVER SDN BHD (202501008745 / 1610159-V)
(Operating as Medinova Aesthetic Institute)
Level 3A, Global Doctors Hospital
Jalan Kiara 3, Mont Kiara
50480, Kuala Lumpur
Email: hello@medinovakl.com